Victim Services Unit

Violent crime has the potential to change the course of a person’s life. Crime impacts victims, witnesses, families, and entire communities. The Victim Services Unit (VSU) of the Louisville Metro Police Department (LMPD) was established in order to ensure the fair, compassionate, and sensitive treatment of victims and witnesses of crime. The VSU supports crime victims and witnesses by helping them to navigate the criminal justice system and by responding to their emotional, physical, and financial needs. The LMPD guarantees that victims and witnesses of crime are treated with respect and dignity and afforded rights and services designed to address the specifics of their victimization. These services are available to help victims cope with the trauma and the aftermath of victimization and to lessen the inconveniences often associated with participation in the criminal justice process.

  1. Nicole Carroll

    Victim Services Advocate
    Phone: 502-574-1264

For what crimes are victims eligible to receive services?

  • Abuse of the elderly
  • Assault
  • Child physical and sexual abuse
  • Domestic violence
  • Homicide
  • Human trafficking
  • Sexual assault
  • Stalking

What services are provided?

  • Initial in‐person or telephone contact explaining victim services
  • Crisis intervention and support
  • Information on victims’ rights and services
  • Safety planning
  • Explanation of the protective order process and the criminal justice/court process
  • Court accompaniment
  • Referrals – emergency services, counseling, etc.
  • Investigative updates
  • Transportation assistance
  • Emergency shelter
  • Assistance with the victim impact statement
  • VINELink/Advance notification of release
  • Assistance with filing victim compensation claims
  • Interpreter/translation services
  • Intervention with employers, academic institutions, creditors, service providers and landlords

Victim Rights

Crime victims and witnesses have certain rights under Kentucky’s Crime Victim Bill of Rights (KRS 421.500 ‐ 575). These rights include:

  • Victim/witness protection
  • Financial assistance
  • Notification
  • Victim input
  • Courtroom assistance

This information is intended to ensure that victims and witnesses of crime are informed of their rights and treated with dignity, fairness, and respect. These rights keep victims and witnesses informed of:

  • Emergency, protective, social, and medical services
  • Crime victim compensation
  • Community treatment programs
  • The criminal justice process.

These rights also ensure that victims and witnesses are present and heard at critical stages of the criminal justice process.